Effective Date: July 20, 2026 Last Updated: July 20, 2026
Scale Bots Direct is a brand operated by SB Integrated Solutions LLC (“Scale Bots Direct,” “Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect information when you:
Our services may include AI Voice Receptionists, AI Chatbots, AI Employees, appointment-booking systems, CRM automation, workflow automation, customer-support automation, lead-capture systems, and custom AI agents. By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
Depending on how you interact with us, we may collect the following categories of information.
This may include:
Payment-card information may be collected and processed by an authorized third-party payment processor. We may receive transaction confirmations, payment status, and limited billing information, but we do not necessarily receive or store your complete card number.
When you visit our website, certain information may be collected automatically, including:
When you interact with an AI Voice Receptionist, AI chatbot, AI employee, custom AI agent, or automated support system, we may collect and process:
Where legally required, we will provide notice or obtain consent before recording a call. Please do not submit Social Security numbers, medical records, passwords, financial-account credentials, or other highly sensitive information through our AI agents, website chat, forms, or text messages unless we specifically request it through an approved secure method.
We may use information to:
When you provide your mobile number and affirmatively opt in, Scale Bots Direct may send text messages concerning:
Message frequency varies. Message and data rates may apply. You may opt out by replying STOP. You may request assistance by replying HELP or contacting us at [email protected]. Consent to receive marketing text messages is not a condition of purchasing goods or services. We do not sell mobile telephone numbers or SMS consent information. Mobile opt-in information and consent will not be shared with third parties or affiliates for their independent marketing or promotional purposes. We may share information with service providers that help us deliver messages, maintain our CRM, provide communications infrastructure, or support our operations, but only for those service-related purposes.
We and our service providers may use cookies, pixels, tags, scripts, and similar technologies to:
You can usually control cookies through your browser settings. Blocking certain cookies may affect website functionality. Where required, we will request consent before using nonessential cookies.
We may disclose information to the following categories of recipients:
These may include companies that provide:
These providers may process information only as necessary to perform services for us, subject to their agreements and applicable law.
When we operate an AI agent, automation, lead-capture system, or communication tool on behalf of a business client, information may be processed for or made available to that client as necessary to provide the requested service.
We may disclose information when reasonably necessary to:
Information may be transferred as part of a merger, acquisition, financing, restructuring, asset sale, or similar business transaction.
We do not sell personal information for monetary payment. Some analytics or advertising technologies may be treated as “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws, depending on how those terms are defined and how the technologies are configured. Requests may be submitted using the contact information below.
We retain personal information only for as long as reasonably necessary to:
Retention periods may vary depending on the type of information, the purpose for collection, and applicable requirements. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, communication system, AI platform, cloud service, or electronic transmission method can be guaranteed to be completely secure. You should use caution when transmitting sensitive information electronically.
Depending on your location and applicable law, you may have the right to:
These rights are not absolute and may be subject to exceptions. To submit a request, email [email protected] with the subject line:
Privacy Request – Scale Bots Direct
Please include your name, contact information, state or country of residence, and the type of request. We may need to verify your identity before completing the request.
You may unsubscribe from marketing emails by using the unsubscribe link in the message or contacting us. You may stop text messages by replying STOP. Even after opting out of marketing, we may send nonpromotional communications concerning active services, transactions, appointments, security, or legally required notices.
Our website may contain links to third-party websites, applications, payment processors, scheduling platforms, or social-media services. We do not control and are not responsible for their privacy practices. Review the privacy policy of each third-party service before submitting information.
Our website and services are intended for businesses and adults. They are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. Contact us if you believe a child has submitted personal information, and we will review the request and take appropriate action.
Scale Bots Direct operates from the United States. Information submitted from outside the United States may be transferred to, stored in, and processed in the United States or other locations where our providers operate. Privacy protections in those jurisdictions may differ from those in your country.
We may update this Privacy Policy when our services, data practices, technology, or legal obligations change. The revised version will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through other appropriate methods.
Questions, requests, or concerns about this Privacy Policy may be directed to: Scale Bots Direct Operated by SB Integrated Solutions LLC 30 N Gould Street, Suite R Sheridan, Wyoming 82801 United States Email: [email protected] Phone: (336) 733-6444 Website: scalebotsdirect.com